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Delivery Policy

Stock Optics will endeavour to ship all orders within 1 working day. For next day deliveries, the order must have been placed, and payment has been received by 1.00pm. Any orders received after 1.00pm will be processed on the next working day.

Saturday and Sunday are not considered to be a working day and neither are any UK public holidays. In the event that any item cannot be shipped for any reason, Stock Optics will contact you by email to advise accordingly.

Delivery will be made by the following methods.

UK Shipping

Standard delivery will be shipped by Royal Mail. Average transit time is approx. 3 working days.

Next Day delivery will either be shipped by Courier or with Royal Mail Special Delivery. The tracking number will be uploaded on the next working day.

International shipping

Airmail Small Packet: Uses Royal Mail and the National Postal Service of the destination country. Please note that Air Mail Small Packet does not offer tracking as part of the service.

Transit times vary depending on the destination country. Average transit times within Europe and America are 5-10 working days. However, South American countries, Asian Countries, East European countries and Russia can take lake longer due to customs procedures.

For a tracked International service, we can offer the following services, depending on the destination country.

International Signed For: Provides tracking within the UK and a signature on receipt. Destinations are:

  • North & South America
  • Europe
  • Asia
  • Japan

Average transit times are approx. 5-10 working days depending on customs clearance.

Air sure: Provides tracking at 6 points from dispatch to receipt by customer. A signature is required on delivery. Destinations are:

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Hong Kong
  • Iceland
  • Irish Republic
  • Latvia
  • Liechtenstein
  • Luxemburg
  • Malaysia
  • Malta
  • Netherlands
  • New Zealand
  • Portugal
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • USA

Average Transit times are 5-10 working days depending on customs clearance.

International Courier: DHL Express Worldwide: This is a door to door service providing full tracking from the point of collection to the point of delivery.

Destinations: Worldwide.

Exceptions:

We are not able to ship any items to personal customers in Russia using DHL. Business addresses are unaffected. This is purely down to customs regulations in Russia.

Transit times for all countries can be found by visiting the home page on our website and clicking on the Low Global Shipping Rates icon

N.B. Stock Optics Ltd is not responsible for any import taxes or duties payable at the point of import. Stock Optics Ltd is also not responsible for any delays in customs beyond our control

Company Registration Number: 04635471 - Registered in England and Wales

Registered Office: Unit 430, Birch Park, Street 7, Thorp Arch Estate, Wetherby, West Yorkshire, LS23 7FG. United Kingdom